Goodyear Auto Service

1wdirenzo 4 months ago

Goodyear Auto Service Oregon Ave Philadelphia PA. I just have to tell you how happy I was with your service on my daughter's car. 2018 Jeep Compass. Definitely 5 stars. The staff respectful, courteous, accommodating, thorough, and communication was exemplary!

Chris Diiior 5 months ago

My time and experience at GoodYear Auto Services was not bad at all. It was pretty good. I must admit that my advisor, Jorge Rios, was very hard working and professional. When I got there a little before 10 am, he had a lot going on but he still acknowledged me with respect and told me to give him a second. Overall, the work that was done to my vehicle was done properly and the service was really good due to Jorge. Shout out to him.

Ty H 5 months ago

Although the wait for my oil change was longer than expected even with an appointment, the staff handled it professionally. Jorge especially stood out for his honesty, initiative, and for making things right without me even needing to complain. That level of customer service and honesty goes a long way, especially in the auto business. I’ll definitely be returning.

Design NYC 6 months ago

I went there to replace a front headlight bulb on the passenger side, but I asked them to change both bulbs so the brightness would match. They took care of me right away and replaced both bulbs quickly. The price was reasonable, and the front desk guy was very welcoming and knowledgeable. I’ll definitely be returning for all my future car maintenance.

Michael Fernandez 2 years ago

They didn't know how to remove my rim so I had to bring in my own lug nuts removal key. The lug nut in question requires a spline key, so not very unique. You can find it at AutoZone for $8. These are very common on rims and are not custom in any sense of the word. More importantly, they completely scratched my rim. I took accountability for the scratches on the perimeter of the rim as those are from curve scraping. The scratches everywhere else look like obvious mishandling of the rim when placing it on the wheel mounting machine. When I confronted the manager about this, he acknowledged that the scratches looked brand new. Given that this Goodyear didn't even have a common spline key to remove lug nuts, it's not hard to imagine they have difficulty in basic tire mounting. He told me he would call me back by noon tomorrow (27JUL2024) to discuss the next steps. I had to call him back to follow up the next day. Upon doing so, the manager changed the story to avoid having to fix the rim. The manager stated that his "receipt" showed that the rim already had scratches. I asked him to produce the receipt and I have yet to receive anything. I'm trying to give this team the benefit of